This article is split up into the following sections:
  • General Problems
  • FrontPage Problems
  • Email Problems
  • FTP Problems



    • Click here for a drop-down list of specific FrontPage error messages:
      • "The server you are publishing to does not have the FrontPage Server Extensions installed, and therefore does not support publishing via HTTP. To continue publishing, specify a location that will work with FTP." or "The server could not complete your request. Contact your Internet Service Provider or web server administrator to make sure that FrontPage Server Extensions are installed." If you are receiving this error message, please click here 
      • "Could not find a web server at 'username.addr.com'. Please check to make sure that the web server name is valid and your proxy settings are set correctly. If you are sure that everything is correct, the web server may be temporarily out of service". If you are receiving this error, please click here.
    • I am having a problem with FrontPage counter
    • FrontPage is not accepting my password
    • Where can I find additional FrontPage support?

    • Click here for a drop-down list of specific email error messages:
      • "The connection to the server has failed. Account 'mail.addr.com', Server: 'mail.addr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E." If you are receiving this error, please click here.
      •  "The connection to the server has failed. Account 'johndoe:mail.addr.com', Server: 'mail.addr.com', Protocol: POP3, Port:995 or Port 465, Secure(SSL): Yes, Socket Error: 10061, Error Number 0x800CCC0E". If you are receiving this error message, please click here.
      • "There was a problem logging on to your mail server. Your password was rejected. Account: 'mail.addr.com', Server: 'mail.addr.com', Protocol: POP3, Server Response: '-ERR Password supplied for "johndoe" is incorrect.' Port 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90." If you are receiving this error, please click here.
      • "Unable to log on to the server.  Your Password was rejected.  Account: 'mail.addr.com', Server: 'mail.addr.com', Protocol: POP3, Server Response: '-ERR Too few arguments for the auth command.', Port 110, Secure(SSL): No, Server Error: 0x800CCC18. If you are receiving this error, please click here
      • "Cannot get lock. Mailbox in use". If you are receiving this error, please click here.
    • I am unable to send email ("relaying denied" error).
    • I am an EarthLink/MindSpring customer and can't send email
    • I am unable to check my email ("invalid password" error)
    • Click here for a drop-down list of specific FTP error messages:
      • One or more "Blocking Call Cancelled" error messages. If you are receiving this error message, please click here
      • "530 Login Incorrect". If you are receiving this error, please click here.
      • "!Can't get \"ftp.yourdomain.com\"host entry !Connection failed ftp.yourdomain.com". If you are receiving this error, please click here.


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